SMV Virtual Consulting

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What are we all about?

SMV Virtual Consulting was founded in 2018 with a mission to help small businesses systematize and operate their businesses. We are a small (but mighty) team of 12 with team members located throughout the US, Mexico, and Spain. Our team members have extensive skill sets, with a focus on business systems consulting, project management, operations management and virtual assistant services. We are able to fulfill our mission by matching the skills of our team members with your needs.

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OUR FOUNDER

Meet Shannon Vincent, the powerhouse behind SMV Virtual Consulting. With a knack for software and years of global experience, Shannon specializes in crafting custom workflows that transform the impossible into reality. As a Verified ClickUp Consultant, Zapier Certified Expert, Airtable Expert, and SmartSuite Certified Consultant, Shannon’s expertise is unmatched. Her passion? Helping small business owners achieve more with less. Welcome to SMV Virtual Consulting, where innovation meets efficiency, and success is inevitable.

Contact us about our software implementation consulting services

CONTACT US

SHANNON VINCENT

MEET OUR TEAM

Nicole-Pietrangelo

NICOLE PIETRANGELO

OPERATIONS MANAGER
& CONSULTANT

MORE ABOUT NICOLE
STACEY-TICKNER-2-1

STACEY
TICKNER

SALES OPERATIONS MANAGEMENT

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Jessica-Pena

Jessica
Peña

GRAPHIC DESIGN & VIRTUAL ASSISTANT

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LUIS-GONZALEZ-1

LUIS
GONZALEZ

VIRTUAL ASSISTANT

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emmalee
garner

PROJECT MANAGER

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BEN-AZCONA

BEN
AZCONA

VIRTUAL ASSISTANT

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Briana-Morenaux

Briana Morenaux

VIRTUAL ASSISTANT

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Elizabeth Graham

VIRTUAL ASSISTANT

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JESSA
LAGERMAN

PROJECT COORDINATOR

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We are virtually everywhere

Our team’s ability to collaborate and communicate effectively from any location makes us virtually unstoppable.

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Upwork Team Ratings

Since 2018, SMV Virtual Consulting has been providing services through Upwork. We pride ourselves on having a 100% Upwork rating and have earned a spot in the Top 3% of all Upwork Agencies. We know our stuff and we provide excellent service with a personal touch. If we seem like the team you’re looking for, we can’t wait to hear from you!

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Virtually Anywhere

(279) 348-4976

[email protected]

Office Hours

Monday to Friday

9:00 am to 6:00 pm

Closed On Weekends

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Nicole Pietrangelo

Nicole is one of our amazing No-Code Consultants as well as our Operations Manager here at SMV. Since 2020, Nicole Pietrangelo has been working in the virtual world as a Project Manager & Online Business Manager (OBM). She’s worked for small business in countless industries, ranging from eCommerce all the way to data privacy and cybersecurity. A self-proclaimed process development and efficiency guru, Nicole loves implementing new systems and tools that lead to streamlined workflows. When she’s off the clock, you can probably find her bouncing around Denver enjoying a glass of wine and an amazing meal at a restaurant she hasn’t yet tried.

Timezone: MST

Fun Fact: Prior to 2020, Nicole was living in NYC pursuing a career in musical theatre. 🎭 

Stacey Tickner

Stacey Tickner has been with SMV Virtual Consulting from the start as Virtual Assistant and operations team member. Having a knack for process development and improvement, she prefers to let everyone else focus on the big picture while she hones in on all the little details. When it comes to her skills, she loves teaching and helping people find confidence in their ability to learn new things. She’ll always be in your corner cheering you on.

Timezone: Mountain

Fun Fact: Stacey dreams of spending retirement at her complimentary gift-wrapping station at the mall.

Jessica Peña

Jessica Peña (Jess for short) is our resident graphic design expert and a creator in every sense of the word. If you need something beautiful designed in Canva, content curated for your social media platforms, a compelling email newsletter, or even photo and video editing, Jess is your girl. She is a travel junkie at heart, so she’s always able to provide top-tier travel booking, research, and advice. Jess also has years of email and calendar management under her belt.

Timezone: Pacific 

Fun Fact: She spent the first 18 years of her adult career as a therapist disguised as a hairstylist.

Luis Gonzalez

Luis Gonzalez is a Virtual Assistant / Operations Manager with an extensive background in customer service. For many years, he also worked as a Project and Property Coordinator. As if that wasn’t enough, he is also a true scheduling wizard! If you need assistance with calendar management, Luis is the right person for the job.

Timezone: Mountain

Fun Fact: Luis is an SMV Virtual Consultant by day and an R&B singer by night. 　

Emmalee Garner

Emmalee started her career as a Lab Technician Intern in the Cell Culture Media Development R&D department for HyClone Laboratories. Due to her successful implementation of statistical DOE and HTS techniques in media development, she had the opportunity to give presentations across the company on the use of these techniques and even traveled as far as Sienna, Italy, to present at an HTS conference organized by GE Healthcare, mentoring peers on the use of these techniques. Her contributions helped advance this practice across the company, leading to her rapid promotion to Scientist and Technical Project Leader.
 
 
After completing her MBA, she transitioned to the role of Project Manager, where she discovered her true passion for leading projects from a broader scope and assisting with overall strategy, while still mentoring junior scientists and assisting with experimental design. In addition to her MBA, she holds a PMP certification and has a solid background in managing all aspects throughout the full project lifecycle, achieving highly successful project completion rates on projects with contracted timelines and strict budgets. Emmalee has over 5 years of Project Management experience, in addition to over 6 years of experience as a Scientist.

Timezone: MST

Fun Fact: Emmalee is a former Cell Culture Scientist who nerds out on biological and environmental sciences, statistical DoE, and high-throughput systems. ðŸ§ 

Ben Azcona

Ben Azcona is our data entry specialist who helps with countless projects behind the scenes. He loves learning about new systems and tools and, when introduced to one, is able to quickly become an expert. He is passionate about all things music (if you need a song rec, let him know!) and is a nature-lover through and through. Fun Fact:

Timezone: Central

Fun Fact: Ben is currently backpacking across Mexico!

Briana Moreaux

Briana Moreaux is a savvy Virtual Assistant with a strong marketing background. Securing a Master’s Degree in Luxury and Fashion Management from the Savannah College of Art and Design (SCAD), Briana considers herself to be a “fashionista in training”. She is a pro at creating marketing and social media materials, developing social campaigns and strategies, and executing any and all administrative tasks with ease. A productivity lover at heart, she is passionate about digital platforms and tools that help with work productivity and performance.

Timezone: Mountain

Fun Fact: Briana is obsessed with all things culture and arts-related.

Elizabeth Graham

Elizabeth Graham is a Virtual Assistant and SOP expert at SMV Virtual Consulting, with a talent for organization and streamlining. She is passionate about helping businesses increase their productivity and achieve their goals. As a dance educator specializing in inclusive ballet, Elizabeth believes that everyone should have the opportunity to express themselves through dance, regardless of their abilities or limitations.
 
Beyond her work, Elizabeth is a proud mother to a wiggly and rambunctious baby boy. Her desire to assist others in reaching their full potential is at the core of everything she does, whether it be in her role as a virtual assistant, dance educator, or as a parent. Her dedication, hard work, and attention to detail are what make her such an asset to any team.

Timezone: Pacific

 

Jessa Lagerman

Jessa Lagerman is one of our incredible Tech VAs at SMV. She is a true Kajabi specialist with a knack for creating smooth online course rollout procedures. Known for her meticulous and organized approach, she ensures that every project she manages is executed flawlessly. What truly lights her up is seeing her clients’ dreams become reality.

 
When she’s not busy making virtual magic happen, you can find Jessa fueled by copious amounts of coffee, her secret weapon for energy and motivation. Beyond her professional pursuits, Jessa embraces the role of a devoted mom to three amazing kids. She’s a master at juggling work and family life, finding happiness and satisfaction in both realms.

Timezone: CST

Fun Fact: Jessa is a true podcast enthusiast – always tuning in to gain knowledge and inspiration. ðŸŽ§